Shipping policy
Shipping Policy
Last updated: July 2026
Where we ship We currently ship to addresses within the United Kingdom. International shipping may be available on request — please contact us for details.
Processing time Orders are processed within 1–3 business days (Monday–Friday, excluding UK public holidays). You'll receive a confirmation email once your order has been dispatched.
Delivery options & estimated times
| Service | Estimated Delivery | Cost |
|---|---|---|
| Standard Delivery | 3–5 business days | £X.XX |
| Express Delivery | 1–2 business days | £X.XX |
| Free Standard Delivery | 3–5 business days | On orders over £XX |
Delivery times are estimates and may vary during busy periods.
Tracking Once your order has been dispatched, you'll receive a tracking number by email so you can follow your parcel's progress.
Failed deliveries If a delivery attempt is unsuccessful, the carrier will leave a card with instructions. Unclaimed parcels may be returned to us, in which case we'll contact you to arrange redelivery (additional charges may apply).
Damaged or lost parcels If your order arrives damaged or doesn't arrive within the estimated timeframe, please contact us at [your email] within 14 days of the expected delivery date and we'll do our best to resolve it promptly.
Contact us For any shipping queries, reach us at [your email address] or via our contact page.